City of Zephyrhills, Florida Selects FATHOM to Improve Water Utility Operations and Customer Engagement

Sep 16, 2016

Water utility first to adopt the Smart Grid for Water in Florida, adds more than 12,000 meters to platform

Zephyrhills, FL—September 14, 2016—FATHOM Water Management, Inc. (“FATHOM”), the largest Software-as-a-Service (SaaS) provider for water utilities, announced today that it has contracted with the City of Zephyrhills, Florida (“Zephyrhills” or “City”) to provide the FATHOM Smart Grid for Water – an integrated, end-to-end solution including infrastructure, software, services, utility billing and customer care operations. With FATHOM, Zephyrhills’ residents will enjoy increased transparency with real-time access to water usage data, as well as access to online and mobile account management and bill pay.

“We are excited to be the first water utility in Florida to implement the FATHOM Smart Grid for Water,” said Steve Spina, city manager of Zephyrhills. “We pride ourselves in providing stellar service to our residents and are committed to bringing our utility customers new tools, like an easy-to-use mobile app, to help them better manage and monitor their water consumption. Through FATHOM, we’ve upgraded our metering infrastructure and are using big data to increase utility revenue, improve operational efficiency and customer experience.”

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